See how it works
Illustrated walkthrough · fictional sample data
Check renewal support
In Fleet, use the SMS.Red auto-renew switch in the number’s Status cell without opening its details. The same setting is available in Workspace under Number management. Wait for saving to finish and check On or Off; if saving fails, read the error and check the current setting before retrying. Imported numbers without a completed SMS.Red purchase show Auto-renew unavailable instead of a wallet-renewal switch. Auto-renew is available only for supported rentals. Check the number’s switch and wallet; enabling requires at least the original purchase price in the balance. SMS.Red auto-renew uses your SMS.Red wallet and is available only for eligible rentals purchased through SMS.Red. Imported rentals paid outside SMS.Red cannot use this switch. If auto-renew is unavailable for a number, plan continued access before expiry and contact Support for help.
This demonstration does not change your account.
Read all steps
- Check renewal support
In Fleet, use the SMS.Red auto-renew switch in the number’s Status cell without opening its details. The same setting is available in Workspace under Number management. Wait for saving to finish and check On or Off; if saving fails, read the error and check the current setting before retrying. Imported numbers without a completed SMS.Red purchase show Auto-renew unavailable instead of a wallet-renewal switch. Auto-renew is available only for supported rentals. Check the number’s switch and wallet; enabling requires at least the original purchase price in the balance. SMS.Red auto-renew uses your SMS.Red wallet and is available only for eligible rentals purchased through SMS.Red. Imported rentals paid outside SMS.Red cannot use this switch. If auto-renew is unavailable for a number, plan continued access before expiry and contact Support for help.
- Number
- +1 202 555 0142
- SMS.Red auto-renew
- Off
- Balance
- Enough for original price
- Enable for the same term
The switch records consent for this number. Renewal uses the original term and purchase-price ceiling, with an attempt about 15 minutes before expiry.
- SMS.Red auto-renew
- On
- Duration
- Original term
- Price ceiling
- Original purchase price
- Attempt
- 15 minutes before expiry
- Review a blocked renewal
Insufficient funds, a higher quote or conflicting operations can prevent or disable renewal. Refresh the current status and balance instead of assuming that an enabled switch guarantees success.
- Auto-renew
- Off
- Reason
- Balance below renewal price
- Turn off or transfer
Turning off stops future consent, not a renewal already dispatched or a refund. Transfers reset auto-renew to off so the new owner must choose again.
- Auto-renew
- Off
- New owner consent
- Required after transfer
- Expiry moves the number to archive
Archived shows expired rentals and available history, not continued SMS access or guaranteed recovery of the same number. Saved credentials do not restore a number; plan external-account recovery before expiry.
- Number
- +1 202 555 0142
- Status
- Expired
Check eligibility and balance
SMS.Red auto-renew uses your SMS.Red wallet and is available only for eligible rentals purchased through SMS.Red. Imported rentals paid outside SMS.Red cannot use this switch. If auto-renew is unavailable for a number, plan continued access before expiry and contact Support for help.
Auto-renew is offered only for supported rentals. Open the number's management area, inspect the switch and any explanation, then enable it if you want continued access. Enabling requires enough wallet balance for the original purchase price.
The process attempts renewal about fifteen minutes before expiry for the original duration, within the original price ceiling. Unsupported renewal, higher supplier price, insufficient balance or a pending operation can prevent it. An enabled switch is not a guarantee.
In Fleet, use the SMS.Red auto-renew switch in the number’s Status cell without opening its details. The same setting is available in Workspace under Number management. Wait for saving to finish and check On or Off; if saving fails, read the error and check the current setting before retrying. Imported numbers without a completed SMS.Red purchase show Auto-renew unavailable instead of a wallet-renewal switch.
Review before the last minutes
Use Fleet's Expiring filter for the next seven days and Auto-renew off to find decisions. Deposit early enough for payment confirmation. After a transfer, renewal resets off and the new owner must explicitly enable it with their own wallet.
Turning it off stops future automatic attempts. It does not cancel the current term, refund it or reverse a renewal already processing. Wait for pending results before another conflicting action.
What Archived means
Expired numbers leave the active scope. Archived provides past rentals and available history, not ongoing SMS access or guaranteed recovery of the same number. Plan continuity while the rental is active.
If an expected renewal fails, inspect balance, switch, expiry and errors, then contact Support with the order and time. Saved account credentials do not restore an expired phone number; review recovery options in external services separately.
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